Privacy Policy

This Privacy Policy explains how RushBatch, a brand of Collabify ("RushBatch", "we", "us", or "our"), collects, uses, and shares information when you use our website, desktop app, and related services (collectively, the "Services").

By using the Services, you agree to the practices described in this policy.

Information We Collect

Account information. When you create an account, we collect information such as your email address and account identifiers.

Usage and device data. We collect information about how you use the Services, including actions within the app, device identifiers, and diagnostic data to keep the Services reliable.

Billing information. Payments are processed by Stripe. We receive limited billing metadata (such as customer and subscription IDs), but we do not store full payment card details.

Content you upload. The Services let you import order data (for example, CSV files). You should avoid uploading unnecessary personal data. If you do upload personal data, we process it only to provide the Services.

How We Use Information

Provide, operate, and maintain the Services.

Process exports, credits, and account activity.

Communicate with you about your account and support requests.

Improve performance, security, and reliability.

Comply with legal obligations.

Cookies and Local Storage

We use browser storage and cookies to operate the Services. For example, we store a short-lived lead identifier cookie (`rb_lead`) and use local or session storage to support sign-in flows and basic preferences. You can clear cookies in your browser settings, but some features may stop working.

How We Share Information

We share information with service providers that help us run the Services, such as Firebase/Google Cloud for hosting and data storage and Stripe for payment processing. We do not sell your personal information.

We may also share information if required by law or to protect our rights, users, and the public.

Data Retention

We retain information for as long as needed to provide the Services and for legitimate business purposes. You may request deletion of your account by contacting us.

Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure.

Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. If we make material changes, we will update the "Last updated" date.

Contact Us

If you have questions or requests about this policy, email us at [email protected]